4a) Artwork: Artwork maybe supplied by the customer to Hitz Imaging Ltd in the following forms: pdf, MS Word, MS Publisher, MS Powerpoint, Adobe PSD, Adobe EPS, JPEG, TIFF, ZIP, BMP. Other document and image types, as well as written documents may also be supplied by prior arrangement with Hitz Imaging Ltd.

4b) Artwork: Unless specific written information specifies otherwise, artwork submitted by the customer to Hitz Imaging Ltd is assumed to be the correct size; resolution; layout; colour; orientation; with correct spelling and all other details checked and correct for the print job the customer has requested. Hitz Imaging Ltd accepts no responsibility for printing errors caused by artwork prepared by and submitted by customers. It is the customer's responsibility to check artwork prior to submitting it.

5) Copyright: The Copyright of any logos, artwork, photos taken, layouts, designs, or anything else prepared, created, or developed by Hitz Imaging Ltd for customers will remain with Hitz Imaging Ltd until the product(s) and all associated artwork have been paid for in full by the customer. Copying or reusing pictures, photos, artwork, layouts, text or other reproducible materials before the product or products to which they are associated with have been paid for in full, will constitute a violation of these Terms and Conditions, and will be in breach of Copyright Laws, entitling Hitz Imaging Ltd to claim damages.

6) Company Imprint: Hitz Imaging Ltd does not imprint the company name / logo on any business printing product that the customer is charged money for. Hitz Imaging Ltd reserves the right to print or display a copyright warning on any proof or artwork it is asked to prepare for customers. The copyright warning will be removed on final printed work.

7) Payment: Hitz Imaging Ltd states that payment is to be made in full on collection or before dispatch of the products. Hitz Imaging Ltd reserves the right to ask for a deposit at a minimum value of 10% of the total cost, when the order requires Hitz Imaging Ltd to purchase special paper or other products not usually held in stock in order to complete the customer’s order.

8) Delivery: Hitz Imaging Ltd accepts no responsibility for any loss or damage to a customer’s order caused by the courier. Advice of any damage to goods must be made, in writing to Hitz Imaging Ltd and the courier company within 3 days of delivery, or in the case of non-delivery, within 10 days of dispatch.

 9) Suspended Work: Should printing be delayed or suspended at the request of a customer for a period of 30 days or more, Hitz Imaging Ltd will then be entitled to payment for any work already carried out, materials that have been specially ordered, and any other additional costs.

10) Customer’s Property: The customer’s property, or any item supplied on behalf of the customer to Hitz Imaging Ltd, shall, while it is in the possession of Hitz Imaging Ltd, or in transit to or from the customer will be deemed to be at the customer’s risk unless otherwise agreed, and the customer should insure items accordingly.

11) Customer’s Materials: Hitz Imaging Ltd reserves the right to reject or refuse to use paper, or other materials supplied by the customer which are deemed to be unusable or unsuitable. Hitz Imaging Ltd will have no liability in respect of any work being less than satisfactory quality as a result of defects or unsuitability of any materials supplied by the customer. Hitz Imaging Ltd assumes that any materials supplied by the customer will be the correct quantity to cover the amount of printing requested by the customer. Hitz Imaging Ltd will have no liability in a shortage of materials, or a delivery delay of materials supplied by the customer.

12) Insolvency: If the customer ceases to pay it’s debts in the ordinary course of business, or cannot pay it’s debts as they become due, or being a company, is deemed unable to pay it’s debts or has a winding-up petition issued against it, or being a person, commits an act of bankruptcy or has a bankruptcy petition issued against it, Hitz Imaging Ltd without prejudice will have the right not to proceed any further with any work for the customer. Hitz Imaging Ltd reserves the right to charge for any work already carried out on the customer’s behalf (whether completed or not), and any materials purchased for the customer, such charge to be an immediate debt due to Hitz Imaging Ltd.

13) Illegal Matter: Hitz Imaging Ltd reserves the right not to print any matter that in its opinion is, or may be of an illegal or libellous nature. The customer will indemnify and hold Hitz Imaging Ltd harmless against all claims, demands, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or incurred by reason of the work Hitz Imaging Ltd is required to produce pursuant to a customer order being or alleged to be defamatory.

14) Colour Printing Process: Hitz Imaging Ltd makes all reasonable efforts to obtain the best possible colour reproduction on the customer’s work, but colour variation is inherent in any printing process. It is therefore accepted that Hitz Imaging Ltd will not be required to guarantee an exact colour or texture match between the customer’s photograph(s), proof, graphic file, previously printed matter, or any other materials supplied by the customer.

15) Data Protection: Any details supplied by customers to Hitz Imaging Ltd during the ordering process, shall remain with Hitz Imaging Ltd even after the order has been completed. Hitz Imaging Ltd will not pass on or sell any of the customer’s information in any form. Hitz Imaging Ltd may use the customer’s information to occasionally inform the customer of any new products, services or offers which Hitz Imaging Ltd feel may be of use or benefit to the customer.

16) Unforeseen Circumstances: Hitz Imaging Ltd will always make every reasonable effort to complete the customer’s order by any agreed date or time whether verbally or in writing. However, Hitz Imaging Ltd will be under no liability if it is unable to perform any obligation that is owed to the customer due to circumstances beyond its control. These circumstances include but are not limited to, Act of God, flood, legislation, war, fire, terrorism, drought, power supply failure, delivery failure, or a mechanical failure. During such circumstances, the customer may give written notice to Hitz Imaging Ltd to terminate any work, and pay for any work that may have been done, and for materials used, but subject thereto shall otherwise accept delivery when available.

17) Company Information: By British Law companies must print certain company information on their business stationery. It is the customer’s responsibility to check with a relevant authority what information their company must display on business stationery. Hitz Imaging Ltd accepts no responsibility or liability and will be held harmless against any claims, costs, legal costs or disbursements faced by the customer and their associated company, as a result of failing to display relevant company information on business stationery.

18) Law: These terms and conditions shall be governed and construed in accordance with English Law. English Courts shall have jurisdiction to any matters arising in connection with any contract formed between Hitz Imaging Ltd and the customer, or any work carried out by Hitz Imaging Ltd for a customer, into which these terms and conditions are incorporated.